SigmaPro Help-desk is an optionally available DotNetNuke Module to the OnyakTech SigmaPro software solution for Projects, Support and Customer relationship management. The SigmaPro Help Desk add-on is designed to be easy to use for both help desk administrators and end users looking for your help via your help desk. More info is available on www.OnyakTech.com and www.SigmaProDraconis.com.
Optional Add-On for SigmaPro: You must have SigmaPro 8.0 or 9.0 to use this add-on. If you don't have SigmaPro then you can choose the buy option
Supported on DotNetNuke 4.5.3 and newer
Attach Files to support tickets. These file can then be downloaded with the SigmaPro Everest Windows/Mac application or the core SigmaPro module.
Support Ratings: Set your project to a Service type to allow your users to rate your support that is then visible in the SigmaPro Dashboard module for DotNetNuke.
Automatically displays custom user data fields you created in the assigned SigmaPro project to collection additional information specific to your company.
SigmaPro Integrated: Uses all of your project settings, email templates and security configurations already setup in your SigmaPro core module.
Optional Add-On for SigmaPro: You must have SigmaPro 8.0 or 9.0 to use this add-on. If you don't have SigmaPro then you can choose the buy option
Features of SigmaPro Help Desk
Compatible with SigmaPro 8.0 and 9.0Supported on DotNetNuke 4.5.3 and newer
Attach Files to support tickets. These file can then be downloaded with the SigmaPro Everest Windows/Mac application or the core SigmaPro module.
Support Ratings: Set your project to a Service type to allow your users to rate your support that is then visible in the SigmaPro Dashboard module for DotNetNuke.
Automatically displays custom user data fields you created in the assigned SigmaPro project to collection additional information specific to your company.
SigmaPro Integrated: Uses all of your project settings, email templates and security configurations already setup in your SigmaPro core module.
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